wop. field notes
Hey {{first_name|there}},
If you’re thinking about building your first procurement AI agent, pick a job you can explain clearly to another person.
Supplier onboarding is a good example, but “handle onboarding” leaves quite a lot open to interpretation. You need to explain which documents to collect, what to check, who approves the supplier, and what should happen when something is missing.
An agent needs that context too - including when it should stop and ask someone.
Imagine a supplier submits an insurance certificate. Checking whether the document is present is one task, checking whether the cover meets your requirements is another. Deciding whether to accept an exception needs an agreed owner and approval process.
Before building anything, write down what starts the work, what information is needed, what a satisfactory result looks like, and which decisions require a person.
Then test it on a few completed cases where you know what should have happened. Include the awkward ones, because that’s what you’ll end up dealing with once it’s running.
You’ll learn more from those examples than from giving it one clean document and deciding it’s ready.
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Choose a useful first job for an agent.
The wop. guide to starting with procurement AI agents covers where to begin and how to measure whether the work has improved.
The production lessons article shares what I learned from building and testing agents across procurement workflows, including why process knowledge and organisational context matter.
Go deeper with wop. membership.
The member agent-authority guide helps you define what the agent can do, which rules it follows, and who handles exceptions. It includes four working records - for authority, testing, actions and exceptions, and release decisions - plus six prompts to help you prepare them.
Something to watch.
In this video, I work through nine procurement activities that agents can take on, and the judgement work that stays with people. It should give you a few ideas for where to start in your own team.
Daniel
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world of procurement.
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